TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK


TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

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Rate last updated: 02/01/2014 11:15:04 AM

Dhaka Bank Wins The Banker Award 2018

award 2018

Bringing its operations up to date while providing the best possible assistance for its domestic business customers helped Dhaka Bank to secure its place as the winner of the Bank of the Year award in Bangladesh.

Dhaka Bank carried out extensive updates to its IT and operating systems over the past year. The bank replaced its full back-office system by implementing the latest version of Oracle’s Flexcube system.

Syed Mahbubur Rahman, managing director and CEO at Dhaka Bank, says: “Dhaka Bank always aspires to render world-class services to its customers through continuous innovation in every step of the value chain, either through technological changes or re-engineering processes. This in turn leads to achieving excellence in banking.”

Serving Bangladesh’s small and medium-sized enterprises (SMEs) has been a focus for the bank, and one that saw the creation of tailored products. More than half of Dhaka Bank’s SME customers were first-time borrowers following a focused approach of bringing in new customers, even if they did not hold accounts with the bank. Its overall SME portfolio increased by 24% in 2017.

The bank also launched BillsToCash, a financing solution backed by the buyer, marking a first for this type of loan in the country. The Bangladesh dairy industry was also boosted with the creation of the Dairy Loan. This cluster of loan products was developed to assist those operating in remote rural areas, who are in greatest need of support.

Female entrepreneurs were given an added boost too, with the introduction of the Oditiya loan. The bank’s overall support saw 10 female-owned SMEs receive support in 2017, bringing the total up to 81 female entrepreneurs taking a share of more than Tk413m ($4.93m) in loan facilities.




Dear Valued Patrons,

At the very onset, let me express my heartiest gratitude for allowing us to serve you and I also wanted to reach out to you directly with an assurance that Dhaka Bank is fully equipped to support you during this difficult time.

Last couple of weeks ago we all were living in a peaceful condition, performing our daily tasks freely and perfectly. Entire economy and business environment was also in a good shape, until COVID-19 put a forceful stoppage to the overall life style and economy of the world. We all know that social distancing and cleanliness are the keys to prevent this pandemic. Hence, we urge your conscious effort to limiting public interaction and suspending wherever possible.

In this current situation, Dhaka Bank and its employees are beside you where we are fully online, either working from home or at our offices under a robust Business Continuity Plan (BCP) to serve you with limited branch banking and a full-fledged alternate delivery channel services.

Our state of the art Mobile App, Dhaka Bank GO (Click https://bit.ly/2WVfieu) and Internet Banking - Dhaka Bank Direct gives you the freedom of banking online anytime from anywhere. You can check the balance and transfer money to any designated Banks including any Dhaka Bank or bKash Account, make utility bill payments and mobile top-up through our Mobile App and Internet Banking Services. Our ATMs are also running efficiently with availability of sufficient cash for your convenience where you can make cash withdrawals whenever the need arises. Mentionable, the withdrawal of cash from any ATMs within Bangladesh with Dhaka Bank Debit Cards are absolutely free of charges up till April 30, 2020 (Dhaka Bank will bear the cost). Our corporate customers can also use our completely safe and secured online platform Dhaka Bank C-Solution for Payments, Inter Bank Fund Transfers, etc.

Moreover, to fulfill your urgent requirement, we have a limited no. of branches up and running by ensuring all kinds of precautionary and safety measures for you.

In case of extreme emergency and facing difficulties in conducting banking transactions, please let us know through our 24/7 Contact Center number 16474 (or, dial +8809678016474 for ISD/Overseas Calls). We are always with you to combat your difficulties.

As you know we are going through a critical phase and the situation is novel to all of us. We are getting lot of new information from various sources everyday about COVID-19 which will be shared at www.dhakabankltd.com.

Thank you for your trust and continued support to us. I firmly believe that jointly we will be able to combat this situation and win against all the odds.

Please stay home, stay safe and take care of yourself and family.

Best regards,

Emranul Huq
Managing Director & CEO
Dhaka Bank Limited