Yes, the service is also available in the bank’s internet banking platform – Dhaka Bank Direct Banking (https://ib.dhakabank.com.bd/). The clients will be able to easily transfer money to bKash Account(s) by logging into internet banking.

You need to add valid bKash account(s) as beneficiary into the mobile app before you can transfer fund. You need to go: Log-in Mobile App > Fund Transfer > Transfer to MFS > Add MFS Payee A/C

The detail process is available in Dhaka Bank’s website (http://www.dhakabankltd.com/bkash)

At a time, total 10 bKash Accounts can be added. But you can change the added accounts in Payee Account Management screen of the mobile app.

You can transfer fund only in personal bKash Accounts and not in merchant accounts / agent accounts.

The detail process is available in Dhaka Bank’s website (http://www.dhakabankltd.com/bkash)

Yes, if your bKash account is active and valid, you will receive fund instantly using this facility.

Yes, the bKash account holder will receive SMS notification from bKash. A sample SMS is shown below:

No, there is no charge for transferring fund or to receive fund using this service.

No, there is no linkage of Dhaka Bank Account and bKash Account. Using this facility, you will be able to load fund in your own bKash Account or, transfer in the bKash accounts of your friends & family.

There are 2 types of limit: one is for Bank Account where the fund is being debited and another is for bKash Account where ‘Cash in’ limit will apply

• For debiting the Bank Account, BEFTN transfer limit is applicable, which is currently Tk.100,000 per day.
• For any bKash account, this will be treated as a ‘Cash In’ transaction, so ‘Cash In’ limits will be applicable.

Please note your limit of ‘Cash In via bank transfer’ will be merged with ‘Cash In via agent’. So, the above table shows your total limit as a whole. Please visit here to know the updated bKash limits:
https://www.bkash.com/support/tariff-limits/limits

• If the bKash account is not in Active status
• If the bKash account is not eligible to receive funds
• If the bKash account has reached the highest limit of ‘Cash In’ transaction per day or per month

EFT:MFS: (bKash Account): bKash Transfer

For USSD and App it will show as ‘Deposit from iBanking’

Please ensure cautions when you are going to add beneficiary (i.e. bKash Accounts). Please re-check the account number you use to transfer fund. Fund transferred mistakenly is in the recipient’s ownership and discretion and neither the Bank nor bKash holds any responsibility in this regard.

For bKash account related issues, you can call 16247 or approach bKash centers or, send e-mail to support@bkash.com

Please reach Dhaka Bank Call Center by dialing 16474 (from overseas: +8809678016474) or email helpdesk@dhakabank.com.bd