TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK


TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

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Rate last updated: 02/01/2014 11:15:04 AM

in any organizational sustainability, growth, development and expansion

The need for the professional excellence at Dhaka Bank was duly recognized by its Board of Directors and Management. It has been evident since December 1999 by the decision to create Dhaka Bank Training Institute (DBTI) that came into reality in 2000.

Initially in June 2000, a makeshift arrangement was made at a temporary location at DBL Local Office and the training Institute was relocated to Uttara and shifted to the present premises of Sara Tower in Motijheel Commercial Area in January 2004.

DBTI is committed to develop the human resources, the driving force of the Bank through structured modular training programs. With a view to achieving professional excellence in Banking, DBTI conducts various courses, workshops, executive development programs mainly for Officers and Executives of the Bank. Since August 2000 till December 2016, DBTI trained as many as 18,807 participants through 650 different training programs covering diverse courses in banking, finance, management, law etc. In the year of 2016 DBTI conducted 69 training programs covering 33 diverse courses for 1,803 Officers and Executives.

Besides conventional banking related training programs, DBTI also arranged, facilitated and conducted various Executive Development Programs, workshops, discussion meetings and exchanged views to meet the banking industry challenges in the twenty-first century. DBTI also arranges offsite programs for officers/executives of Branches outside Dhaka. The course content is commensurate with the experience level of participants.

Academic Logistics

Besides the Principal, DBTI & Faculty members and internal resource persons, DBTI invites external resource persons comprising experienced professionals to facilitate its programs. They lead the class sessions with their versatile knowledge & experience and develop the participants with the holistic approaches and broader perceptions.

DBTI Library

For its participants, DBTI has a library containing books on banking, economics and other disciplines and different local and international journals and periodicals. At present we have around 1,500 books in our library.

Training Consultancy,Tie-up, Partnership
As a complete Training Institute we train not only the employees of DBL, other fellows of the Banking fraternity are also trained here. So far we have arranged training courses for nominated employees of Social Investment Bank Limited, Bank Asia Ltd, Premier Bank Ltd, EXIM Bank Ltd, Jamuna Bank Ltd, Citi Bank N.A., Bangladesh Development Bank Ltd. (BDBL), etc. It may be mentioned that while charging for conducting the Course, we consider only variable cost elements being guided by the idea of cementing the bondage among banking fraternity.
Preparation of Course Plan
While designing & formulating a Course, DBTI gathers general information regarding the course, identifies target groups, and code of conduct for them to follow. While drawing up a list of programs/courses, we include need-based programs in addition to basic/core banking courses. We have already conducted 3/4 Training Need Assessment (TNA) sessions in this connection. We interact with the training institutes of others Banks as well as the Bangladesh Institute of Bank Management (BIBM) for curriculum development. .

The DBTI maintains constant liaison with universities, others organizations, training institutions for keeping itself update with changes and development in relevant areas and also for necessary dissemination thereof among our staff working at field level.

DBTI conducted the following courses for the last five years:

YearNumber Of CourseNumber Of Participants

Dhaka Bank also believes in bringing holistic approach in training and development area. Human Resources Division sent handful of participants to attend various courses both at home and abroad to attain special skills.

DBTI Hostel
Dhaka Bank Training Institute Hostel is operative since September 09, 2012 with full board residential accommodation for 27 participants (mainly non – Dhaka Branches). The hostel is located at Shahidbagh, Dhaka.
Training Workshop/Executive Development Program/Training Course in 2016
#Title Of CourseFrequencyNumber Of Participants
01Proper Way of Sorting Bank Notes and Malpractices in Cash Management (On Call)0272
02Orientation Program for Newly recruited MTOs (On Call)04135
03Internal Control & Compliance, Business Development and Operational Risk13140
04AML / CFT Risk Assessment12344
05Online CIB03100
06CL and SBS – 3 Reporting0390
07Integrated Supervision System (ISS)0385
08DBL Direct Banking (New Version of Internet Banking System)0365
09Handling of Disciplinary Cases & Labor Laws Amendment 20130247
10Malpractices in Banks for Cash Department0129
11Malpractices in General Banking0124
12Malpractices in Banks for Credit0137
13Credit : Financing SME Business0135
14Flexcube (Retail Module) – (On Call)0113
15Basic Islamic Knowledge (On Call)0150
16Branch System Administration0137
17Foreign Trade0119
18Branch Level Reconciliation Process of Cash Held in ATM0152
19Universal Banking Solution (UBS) for Cash & GB0112
20DPDC Electricity Bill Collection0121
21ICC Risk, BASEL III and Operation Risk0110
22Development of Credit Skill in Consumer Banking0123
23Foundation Training – 50th Batch0118
24Basic Credit Management0138
25Risk Management and Capital Adequacy in Banking Sector0137
26Delivering Happiness0135
27DESCO Online Bill Collection0118
28ICT Security Awareness0136
29System Audit in Banks0136
30Analysis/Preparation of Credit Proposal & Corporate Account Management0132
31Foreign Currency Account & Travel Related Services (at H.O)0151
32Corporate Grooming, Etiquettes and Manners0128
33Self Leadership, Advanced Managerial Communication & 21st Century Managerial Mindset0172
Training Overseas and In Other Organizations

Human Resources Division also sends participants in different organizations at home and abroad. Dhaka Bank sends participants at different courses in different organizations at home and also overseas to reap the benefits of personal and professional development by exchanging views, ideas and knowledge.

DBTI is doing their utmost to create systems that ensure a good work-life balance, as well as workplaces where employees can fully demonstrate their abilities.

General Information
Name Of The Institute:Dhaka Bank Training Institute
Executive Vice President & Principal:Fahmida Chowdhury
Year Of Establishment Of DBTI:2000
Year Of Establishment Of Dhaka Bank Limited:1995
DBTI Mailing Address:SEL Trident Tower (Level 12), Holding # 57 Purana Paltan Lane,VIP  Road, Dhaka 1000
DBTI  Hostel Mailing Address:925 / B, Shahidbag (4th & 5th Floor), Dhaka-1217.Telephone # +88-02-831 5720 (4th Floor)& +88-02-832 1709 (5th Floor).Intercom # 18 (Ground Floor), 15

(4th Floor),16 (5th Floor) & 13 (Kitchen).

Telephone Numbers:+88-02-956 7814 (Direct) +88-02-716 0913-5 Ext: 401, 403 & 444 +88 0173 0317 397(Cell)
Fax Number:+88-02-956 5060
Email Address:Abdul.Motaleb@Dhakabank.Com.Bd


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Dear Valued Patrons,

At the very onset, let me express my heartiest gratitude for allowing us to serve you and I also wanted to reach out to you directly with an assurance that Dhaka Bank is fully equipped to support you during this difficult time.

Last couple of weeks ago we all were living in a peaceful condition, performing our daily tasks freely and perfectly. Entire economy and business environment was also in a good shape, until COVID-19 put a forceful stoppage to the overall life style and economy of the world. We all know that social distancing and cleanliness are the keys to prevent this pandemic. Hence, we urge your conscious effort to limiting public interaction and suspending wherever possible.

In this current situation, Dhaka Bank and its employees are beside you where we are fully online, either working from home or at our offices under a robust Business Continuity Plan (BCP) to serve you with limited branch banking and a full-fledged alternate delivery channel services.

Our state of the art Mobile App, Dhaka Bank GO (Click https://bit.ly/2WVfieu) and Internet Banking - Dhaka Bank Direct gives you the freedom of banking online anytime from anywhere. You can check the balance and transfer money to any designated Banks including any Dhaka Bank or bKash Account, make utility bill payments and mobile top-up through our Mobile App and Internet Banking Services. Our ATMs are also running efficiently with availability of sufficient cash for your convenience where you can make cash withdrawals whenever the need arises. Mentionable, the withdrawal of cash from any ATMs within Bangladesh with Dhaka Bank Debit Cards are absolutely free of charges up till April 30, 2020 (Dhaka Bank will bear the cost). Our corporate customers can also use our completely safe and secured online platform Dhaka Bank C-Solution for Payments, Inter Bank Fund Transfers, etc.

Moreover, to fulfill your urgent requirement, we have a limited no. of branches up and running by ensuring all kinds of precautionary and safety measures for you.

In case of extreme emergency and facing difficulties in conducting banking transactions, please let us know through our 24/7 Contact Center number 16474 (or, dial +8809678016474 for ISD/Overseas Calls). We are always with you to combat your difficulties.

As you know we are going through a critical phase and the situation is novel to all of us. We are getting lot of new information from various sources everyday about COVID-19 which will be shared at www.dhakabankltd.com.

Thank you for your trust and continued support to us. I firmly believe that jointly we will be able to combat this situation and win against all the odds.

Please stay home, stay safe and take care of yourself and family.

Best regards,

Emranul Huq
Managing Director & CEO
Dhaka Bank Limited