TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK


TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

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Rate last updated: 02/01/2014 11:15:04 AM

Daily Business News Flash October 11, 2022

Banks asked to prepare citizen charter on services

The Bangladesh Bank yesterday asked banks to draw up citizen charter such that clients are able to get financial services smoothly. The citizen’s charter is a document of commitments made by either government or private organisation to the citizens or client groups in respect of the services being provided to them or to be provided to them. Banks will have to attach all types of their services offered to the commoners to the citizen charter. They will have to categorise their services targeting the age groups of clients. The charge, fees and commission of the services will have to be mentioned in the charter. In addition, the lenders will have to mention the requited time of providing respective service to ordinary people.

The charter will also inform clients about the measures they can take if they do not get the desired services from lenders.

Source: https://www.thedailystar.net/business/economy/news/banks-asked-prepare-citizen-charter-services-3139586

Internet banking transactions double in July

Internet banking transactions nearly doubled to Tk 23,548 crore in July compared to a year earlier, central bank figures showed as more people in Bangladesh are using computers and mobile apps to access various financial services. It stood at Tk 12,768 crore in the same month in 2021. July’s internet banking transactions amount, however, were slightly lower than Tk 23,770 crore in June, according to the Bangladesh Bank. Internet banking, popularly known as online banking, allows users to conduct financial transactions via internet and offers customers almost every service traditionally available through a local branch including deposits, transfers, and online bill payments. Introduced in Bangladesh by Standard Chartered two decades ago, internet banking has grown at a faster clip in the country since then.

Source: https://www.thedailystar.net/business/economy/news/internet-banking-transactions-double-july-3139596

Singer BD to invest $78m in N’ganj EZ

Singer Bangladesh Limited will invest US$78 million in Bangladesh Special Economic Zone (EZ) in Araihazar, Narayanganj, as it formally launched construction of its product-manufacturing plant on Monday. Singer Bangladesh, whose major share is owned by Turkish conglomerate Arcelik, is likely to start production at this plant by the end of next year – 2023, said Bedoura Farhana, head of marketing communication of Singer Bangladesh. Singer, which currently assembles different home appliances for Bangladesh, will produce 90 per cent of its required products for Bangladesh at the proposed unit at the economic zone in Araihazar. The Turkish conglomerate Arcelik, a subsidiary of Koc Holding in Turkey, is a leading global player in the home appliance industry, with 21 manufacturing facilities in eight countries across the world.

Source: https://thefinancialexpress.com.bd/economy/singer-bd-to-invest-78m-in-nganj-ez-1665456140

Local and Global Stock Indices *

Index NameClose ValueValue ChangePercentage Change
↓ 93.91 ↓ 0.32%
FTSE100$6,959.31↓31.78↓ 0.45%
Nikkei 225$26,394.02↓ 722.09↓ 2.66%

World Commodities *

CommodityClose ValueValue ChangePercentage Change
Crude Oil (WTI)$90.61↓ 0.52↓ 0.57%
Crude Oil (Brent)$95.77↓ 0.42↓ 0.44%
Gold Spot$1,663.59 ↓ 5.02↓ 0.30%

Major Currencies Exchange Rates Movement in Last Seven Days *

Exchange Rates
USD 1BDT 102.3500
BDT 107.5000

*World Commodities & Local and Global Stock Indices data are taken from bloomberg.com<

* Exchange Rates are taken from BB website, as on latest update.<




Dear Valued Patrons,

At the very onset, let me express my heartiest gratitude for allowing us to serve you and I also wanted to reach out to you directly with an assurance that Dhaka Bank is fully equipped to support you during this difficult time.

Last couple of weeks ago we all were living in a peaceful condition, performing our daily tasks freely and perfectly. Entire economy and business environment was also in a good shape, until COVID-19 put a forceful stoppage to the overall life style and economy of the world. We all know that social distancing and cleanliness are the keys to prevent this pandemic. Hence, we urge your conscious effort to limiting public interaction and suspending wherever possible.

In this current situation, Dhaka Bank and its employees are beside you where we are fully online, either working from home or at our offices under a robust Business Continuity Plan (BCP) to serve you with limited branch banking and a full-fledged alternate delivery channel services.

Our state of the art Mobile App, Dhaka Bank GO (Click https://bit.ly/2WVfieu) and Internet Banking - Dhaka Bank Direct gives you the freedom of banking online anytime from anywhere. You can check the balance and transfer money to any designated Banks including any Dhaka Bank or bKash Account, make utility bill payments and mobile top-up through our Mobile App and Internet Banking Services. Our ATMs are also running efficiently with availability of sufficient cash for your convenience where you can make cash withdrawals whenever the need arises. Mentionable, the withdrawal of cash from any ATMs within Bangladesh with Dhaka Bank Debit Cards are absolutely free of charges up till April 30, 2020 (Dhaka Bank will bear the cost). Our corporate customers can also use our completely safe and secured online platform Dhaka Bank C-Solution for Payments, Inter Bank Fund Transfers, etc.

Moreover, to fulfill your urgent requirement, we have a limited no. of branches up and running by ensuring all kinds of precautionary and safety measures for you.

In case of extreme emergency and facing difficulties in conducting banking transactions, please let us know through our 24/7 Contact Center number 16474 (or, dial +8809678016474 for ISD/Overseas Calls). We are always with you to combat your difficulties.

As you know we are going through a critical phase and the situation is novel to all of us. We are getting lot of new information from various sources everyday about COVID-19 which will be shared at www.dhakabankltd.com.

Thank you for your trust and continued support to us. I firmly believe that jointly we will be able to combat this situation and win against all the odds.

Please stay home, stay safe and take care of yourself and family.

Best regards,

Emranul Huq
Managing Director & CEO
Dhaka Bank Limited