TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK


TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

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Rate last updated: 02/01/2014 11:15:04 AM

Dear Well-wishers,

Today is a special day for all of us because we are celebrating the 22nd Anniversary of Dhaka Bank on this day.

On July 5, 1995 Dhaka Bank started its commercial operation with a motto of providing “Excellence of Banking” to people at all walks of life. With the passage of time, the Bank completed 22 years of glorious journey and today the Bank steps into its 23rd year of operations. The journey wasn’t a smooth sailing all along. It wouldn’t have been be possible without the absolute support from our Clients, Regulators, Board of Directors and our talented Colleagues.

This year’s theme is "22 years of Solidarity". It symbolizes our strong bonding and continued commitment to keep on providing nothing less than the trendsetter BEST services to our valued Clients, Shareholders, Regulators and other Stakeholders.

It’s been a year of many initiatives across the board since we celebrated the 21st Anniversary last year. We have formed Cash Management Unit for providing professional Cash Flow Management services to the business houses of the country. Though we are late in the competition, I believe with our all out effort we won’t fall behind. We are on the verge of launching Agent Banking Services, now waiting for the final nod from Bangladesh Bank (BB). We have introduced some exciting retail liability products like ValueMax, Personal Current Account and Fixed Deposit Plus in a bid to shape our deposit mix better. The result is evident. CASA deposit contribution to total pie rose by almost 5% in H1’17. We are getting closer to the full year target of No and Low cost deposit. You must have seen that this year during Ramadan we got 120 plus Partners wherefrom our Card Holders availed discounted offers.

Surely you have also seen a number of wonderful Service Excellence initiatives to have been taken round the year. A few of them are: launching of 16474 - 24/7 Contact Centre, আন্তরিক for catering exclusive services to Senior Citizens, physically challenged people and expectant mothers, Online Cash Management Portal branded as Dhaka Bank C Solutions, Dhaka Bank GO for on-the-go Banking.Trade Cloud, an online Foreign Trade module for our Trade Customers; and LiveChat, real time chat-box on our Corporate Website are just a few of many innovations that are on the way.

We want to maintain the same level of service standard across the Bank. With this objective in mind an Automated Complaint Management System has been introduced at various service desks currently at a Branch, which will be expanded to some high-footfalls Branches.

On the 20th Anniversary of the Bank, the then Governor of BB formally inaugurated “Personal Social Responsibility (PSR) Office” and “Reconciler Office”. To uphold the spirit of PSR, we arranged at the end of 2016 the first-ever PSR Campaign “আসুন শীতার্তদের পাশে দাঁড়াই” and donated clothes worth BDT 2.5 million to some 15,000 people pan country. The clothes were collected from our Employees, Customers and digital Connects. A strong proof of “Together We Can”!

Incidentally the Bank’s Anniversary and half-year closing fall close by. We have just crossed the half way mark of 2017. It’s good time to review our financial performance a bit. Majority financial indicators are showing better sign than H1’16 and last year-end. It is an indication that we are sailing towards positive trajectory. InshaAllah, we can post a better result by the end of 2017 with support from all of you.

You will be happy to know that we are gradually diversifying our loan book with an objective to de-risking the portfolio concentration. Now SME financing constitutes a significant portion of our loan book, grew by more than 6% in one and half years; while Retail’s share is slowly increasing. As a domino effect, our dependency on Corporate is gradually declining. Hence the lion share of our profit will come not only from Corporate, but also from other businesses, in a way to balance and sustain the profit mix.

Today I think much more about Dhaka Bank’s future (as a Bank of Future!), rather than its past. Competition will get intense in the coming years than it ever has before. We already live in an Omni-Channel Banking reality, and Banking will become even more pervasive. We are nearing the point where the Banks will face vicious in and out competition, strict regulations, rapid technical changes which will ultimately empower our Customers even more.

Together we have acheived a lot over the years; and helped countless people and businesses to realize their full potential. But what matters most now, is what we do next.

We always have the spirit "Do what you can, with what you have, where you are" as said by Theodore Roosevelt. We believe, working with this spirit after a 22-year journey of our Bank, we can confidently say "Cheers to a new year and another chance for us to get it right” echoing Oprah Winfrey. At the end I would like to thank you once again for your help in making Dhaka Bank a fantastic Bank -- to work with now, and over the decades to come.

Together inside, and together with all beyond the fence – we will keep on growing and winning.

Best regards.

Syed Mahbubur Rahman

Managing Director & CEO

Day-Long Activities on 22nd Anniversary

Head office Activities
Milad & Doa Mahfil
Blood Donation
[_/su_spoiler] [_/su_accordion]
Branch Activities
CSR Activities
New Product Launching




Dear Valued Patrons,

At the very onset, let me express my heartiest gratitude for allowing us to serve you and I also wanted to reach out to you directly with an assurance that Dhaka Bank is fully equipped to support you during this difficult time.

Last couple of weeks ago we all were living in a peaceful condition, performing our daily tasks freely and perfectly. Entire economy and business environment was also in a good shape, until COVID-19 put a forceful stoppage to the overall life style and economy of the world. We all know that social distancing and cleanliness are the keys to prevent this pandemic. Hence, we urge your conscious effort to limiting public interaction and suspending wherever possible.

In this current situation, Dhaka Bank and its employees are beside you where we are fully online, either working from home or at our offices under a robust Business Continuity Plan (BCP) to serve you with limited branch banking and a full-fledged alternate delivery channel services.

Our state of the art Mobile App, Dhaka Bank GO (Click https://bit.ly/2WVfieu) and Internet Banking - Dhaka Bank Direct gives you the freedom of banking online anytime from anywhere. You can check the balance and transfer money to any designated Banks including any Dhaka Bank or bKash Account, make utility bill payments and mobile top-up through our Mobile App and Internet Banking Services. Our ATMs are also running efficiently with availability of sufficient cash for your convenience where you can make cash withdrawals whenever the need arises. Mentionable, the withdrawal of cash from any ATMs within Bangladesh with Dhaka Bank Debit Cards are absolutely free of charges up till April 30, 2020 (Dhaka Bank will bear the cost). Our corporate customers can also use our completely safe and secured online platform Dhaka Bank C-Solution for Payments, Inter Bank Fund Transfers, etc.

Moreover, to fulfill your urgent requirement, we have a limited no. of branches up and running by ensuring all kinds of precautionary and safety measures for you.

In case of extreme emergency and facing difficulties in conducting banking transactions, please let us know through our 24/7 Contact Center number 16474 (or, dial +8809678016474 for ISD/Overseas Calls). We are always with you to combat your difficulties.

As you know we are going through a critical phase and the situation is novel to all of us. We are getting lot of new information from various sources everyday about COVID-19 which will be shared at www.dhakabankltd.com.

Thank you for your trust and continued support to us. I firmly believe that jointly we will be able to combat this situation and win against all the odds.

Please stay home, stay safe and take care of yourself and family.

Best regards,

Emranul Huq
Managing Director & CEO
Dhaka Bank Limited