The Honourable Sponsor Shareholder & Former Chairman of the Bank Mr. A.T.M. Hayatuzzaman Khan visited Dhaka Bank Training Institute on October 18, 2014, Saturday. On his visit, he addressed a day-long training program under the banner “Personal Excellence’ that aims at grooming bank’s female officials with better learning, quality service and continuous focus on career growth. Speaking to the participants, Mr. Khan advised them to acquire customer care and service knowledge through regular learning habit, training and development which he feels, will add immensely to the bank’s bottom-line in today’s competitive business scenario. He insisted that in the changing horizon of business, bankers have no alternative but to equip themselves with the ability to understand customers’ mindset, and then provide services in a way that they like or look for everyday. Ms. Tahniyat Ahmed Karim, Head of HR, Mr. Md. Abdul Motaleb Miah, FVP & In-charge of DBTI and Ms. Farzana Siddique Senior Management Consultant, Sensei International was also present on the occasion.