$

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

£

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

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Rate last updated: 02/01/2014 11:15:04 AM

OTP/2FA for e-com Transactions

Every time a cardholder does online shopping with Visa Platinum credit card on a website / mobile app which supports OTP service, a password (i.e. OTP) will be sent to their mobile phone number or email address which are already registered with the Bank. The cardholder’s online transactions will only be successful upon providing the correct OTP. Therefore Dhaka Bank Cards are now enabled for online transactions and more protected over the online space.
Simple steps to perform Online Transactions via Dhaka Bank Cards:

  • Step 1: Visit any merchant website / mobile app online that accepts Visa Cards for your purchases. It may display Visa Logo and/or ‘Verified by Visa’ logo
  • Step 2 : Proceed to checkout process to perform online transaction and type your Dhaka Bank Debit, Credit or Prepaid Card details (Card Number, Name, Expiry, CVV) as required.
  • Step 3: A screen (having Dhaka Bank’s logo) will pop up asking you to choose your mobile number or your email address in which the one-time password (OTP) will be delivered. Enter the OTP as you have received via SMS or email and press ‘Submit’. With this you will successfully perform an online transaction with secure OTP.

Credit Shield

Benefits for Dhaka Bank credit card holders

“Credit Shield Program” is a Quintuple Benefit insurance Plan for Dhaka Bank credit cardholders. Under this plan the cardholder can enjoy valuable coverage at a nominal monthly premium of 35 Paisa for every BDT 100 of outstanding dues on their card. In the event of death or permanent total disability the entire dues on the cardholder’s outstanding will be waived and additionally the cardholder or his/her successor will receive the following compensation:

  • Accidental Death: 100% card outstanding due will be settled; additionally 3 times of the outstanding due will be provided to the successors.
  • Death due to sickness: 100% card outstanding due will be settled; additionally 100% of the outstanding due amount will be provided to the successors.
  • Critical Illness: In the event of being diagnosed with any of the 13 critical diseases* 50% of last month’s outstanding due will be compensated to the cardholder’s account.
  • The maximum value of the total benefit will not exceed Tk.40, 00,000 (forty lac)

The monthly premium will be charged to the cardholder’s account and appear on their monthly statement as proof of payment of premium for the coverage.

FeaturesCriteria
Maximum age to enroll18-64 Years.
Termination Age65 Years
Monthly Premium - per BDT 1000.35
Accidental Death400% of the Outstanding Amount
Natural Death200% of the Outstanding Amount
Permanent total DisabilityPermanent Total Disability (Due to Sickness or Accident) -200% of the Outstanding Amount
13 Critical Illness50% of the Outstanding Amount,
Critical Diseases –
  • Major Cancers
  • Stroke
  • First Heart attack
  • Serious coronary artery disease
  • Heart Valve surgery
  • Primary pulmonary hypertension
  • End stage Lung Diseases
  • End stage liver failure
  • Fulminant Hepatitis
  • Kidney failure
  • Coma Aplastic Anaemia
  • Major Organ Transplantation
  • Bone Marrow Transplantation
    Max Benefits per Customer in BDT not exceedingMaximum.- BDT 40,00,000

    Card Cheque

    Dhaka Bank Card Cheque brings convenience, flexibility, to our valued cardholder and enables them to make the payment through account payee cheque from their available limit on their credit card. There are some places where credit card cannot be used to make payment for example house rent, insurance premium etc. but a card cheque can be used to make the payments. Card cheque will be very much convenient to meet the below purposes.

    • Cardholders are able to make payments (Account payee only) to any person or organization of their choice. This is useful for making payments where credit card cannot be used. The first cheque book issued to cardholders is free of cost.
    • The payment will be credited to other party A/c through A/C payee cheque
    • It is safe and secure. The cheque will be passed through clearing department, checking all the basic features.

    platinum card

    The Lounge Key program, Associate Plus will give Dhaka Bank Visa Platinum credit cardholders access to over 1000 airport lounges when they travel abroad.

    Features:

    Cardholders can gain swift access to a lounge by by presenting Dhaka Bank Platinum Credit Card, valid same date boarding pass and by identifying yourself as a LoungeKey member at a participating lounge instead of having to carry an additional Priority Pass Card:

    • No need for an extra card in your wallet
    • Cardholders can enjoy discount privileges at retail/spa & dining outlets at the airport.
    • Through the Lounge Key App a Platinum credit cardholder can view his/her latest status of airport lounge access.
    LoungeKey Associate Plus Pre-visit Customer Journey

    Discover comfort and convenience at your fingertips!

    Download our Loungekey app now to explore exclusive details on 1500+ airport lounges worldwide.
    Your gateway to relaxation and luxury awaits.

    android android
    • Radisson Blu Dhaka

      Buy-1-Get-1 free for Round the year

    • The Westin Dhaka

      Buy-1-Get-1 free breakfast, lunch & dinner at Seasonal Tastes, at Theme Nights on Thursday & Friday and weekend brunch on Friday & Saturday to DBL Signature credit cardholders

    • Le Meridian

      Buy-1-Get-1 free for Round the year

    • Four Points by Sheraton

      Buy-1-Get-1 free breakfast, lunch & dinner and Buy-1-Get-1 free brunch on Friday & Saturday to DBL Signature credit cardholders

    • Lakeshore (Gulshan)

      Buy-1-Get-1 free dinner at Golden Goose (Thursday, Friday & Saturday) to DBL Signature credit cardholders

    • Six Seasons

      Buy-1-Get-1 free for Round the year

    • Amari Dhaka

      Buy-1-Get-1 free breakfast, lunch & dinner to DBL Signature credit cardholders

    • Radisson Blu Chattogram Bay View

      Buy-1-Get-1 free dinner buffet

    • Peninsula Ctg

      Buy-1-Get-1 free breakfast, lunch & dinner to DBL Signature credit cardholders

    • The Olives Residence & Suite

      Buy-1-Get-1 free for Round the year

    • Platinum Hotels

      Buy-1-Get-1 free for Round the year

    • Hotel Sarina

      Buy-1-Get-1 free for Round the year

    • Golden Tulip

      Buy-1-Get-1 free for Round the year

    • Intercontinental Dhaka

      Buy-1-Get-1 free

    *Terms & Conditions Apply
    Applicable for Dhaka Bank Platinum Credit Cardholders

    Contactless Credit Card

    Dhaka Bank’s Visa Platinum credit card has the most updated security features of EMV chip and contactless to carry out smooth transactions.

    Contactless credit cards have an embedded chip inside the card which emits radio waves. An antenna is built into the plastic to secure the connection with a contactless reader. This is known as radio frequency identification (RFID) technology.

    To pay for something with a contactless credit card, the cardholder needs to hold the card near a payment terminal (known as an RFID reader) and it picks up the signal, communicates with the card and processes the payment.

    Great Discounts

    Dhaka Bank Visa Platinum credit cardholders can enjoy discounts on products and services at our partner outlets. The discounts in turn allow the cardholder to save money or shop more with the same amount they are spending now. Less or more – choice is yours. Spending has never been so great.

    Discount Partners

    DHAKA BANK SWIPE IT
    offer with ZERO interest

    Enjoy the flexibility to buy high value items on Dhaka Bank Visa Platinum credit card and conveniently pay in monthly installments without any interest for deferring the payment.

    For Details

    Dhaka Bank Lounge Key

    The Lounge Key program, Associate Plus will give Dhaka Bank Visa Platinum credit cardholders access to over 1000 airport lounges when they travel abroad.

    Features:

    Cardholders can gain swift access to a lounge by by presenting Dhaka Bank Platinum Credit Card, valid same date boarding pass and by identifying yourself as a LoungeKey member at a participating lounge instead of having to carry an additional Priority Pass Card:

    • No need for an extra card in your wallet
    • Cardholders can enjoy discount privileges at retail/spa & dining outlets at the airport.
    • Through the Lounge Key App a Platinum credit cardholder can view his/her latest status of airport lounge access.
    LoungeKey Associate Plus Pre-visit Customer Journey

    Discover comfort and convenience at your fingertips!

    Download our Loungekey app now to explore exclusive details on 1500+ airport lounges worldwide.
    Your gateway to relaxation and luxury awaits.

    android android

    “*From October 1st, 2023 LoungKey will be increasing the fee for chargeable lounge visits to $35 per visit per person. Any complimentary visits included as a part of your LoungeKey benefit will not be affected by this fee increase. Fees & Charges are subject to changes as per LoungeKey policy.”

    Complimentary Access
    to Balaka Lounge, Dhaka

    Free for the card holder round the year (Conditions Apply)*

    FAQ

    Credit Shield

    Benefits for Dhaka Bank credit card holders

    “Credit Shield Program” is a Quintuple Benefit insurance Plan for Dhaka Bank credit cardholders. Under this plan the cardholder can enjoy valuable coverage at a nominal monthly premium of 35 Paisa for every BDT 100 of outstanding dues on their card. In the event of death or permanent total disability the entire dues on the cardholder’s outstanding will be waived and additionally the cardholder or his/her successor will receive the following compensation:

    • Accidental Death: 100% card outstanding due will be settled; additionally 3 times of the outstanding due will be provided to the successors.
    • Death due to sickness: 100% card outstanding due will be settled; additionally 100% of the outstanding due amount will be provided to the successors.
    • Critical Illness: In the event of being diagnosed with any of the 13 critical diseases* 50% of last month’s outstanding due will be compensated to the cardholder’s account.
    • The maximum value of the total benefit will not exceed Tk.40, 00,000 (forty lac)

    The monthly premium will be charged to the cardholder’s account and appear on their monthly statement as proof of payment of premium for the coverage.

    Round the year Buy 1 Get 1 facility

    Dhaka Bank Visa Platinum credit card comes with exclusive fine dining facilities. The cardholder will enjoy round the year Buy One Get One free facility at renowned hotels & restaurants within Bangladesh.

    OTP/2FA for e-com Transactions

    Every time a cardholder does online shopping with Visa Platinum credit card on a website / mobile app which supports OTP service, a password (i.e. OTP) will be sent to their mobile phone number or email address which are already registered with the Bank. The cardholder’s online transactions will only be successful upon providing the correct OTP. Therefore Dhaka Bank Cards are now enabled for online transactions and more protected over the online space.
    Simple steps to perform Online Transactions via Dhaka Bank Cards:

    • Step 1: Visit any merchant website / mobile app online that accepts Visa Cards for your purchases. It may display Visa Logo and/or ‘Verified by Visa’ logo
    • Step 2 : Proceed to checkout process to perform online transaction and type your Dhaka Bank Debit, Credit or Prepaid Card details (Card Number, Name, Expiry, CVV) as required.
    • Step 3: A screen (having Dhaka Bank’s logo) will pop up asking you to choose your mobile number or your email address in which the one-time password (OTP) will be delivered. Enter the OTP as you have received via SMS or email and press ‘Submit’. With this you will successfully perform an online transaction with secure OTP.

    Great Discounts

    Dhaka Bank Visa Platinum credit cardholders can enjoy discounts on products and services at our partner outlets. The discounts in turn allow the cardholder to save money or shop more with the same amount they are spending now. Less or more – choice is yours. Spending has never been so great.

    Discount Partners

    DHAKA BANK SWIPE IT
    offer with ZERO interest

    Enjoy the flexibility to buy high value items on Dhaka Bank Visa Platinum credit card and conveniently pay in monthly installments without any interest for deferring the payment.

    Personalized
    24/7 Customer Service

    For handling customer queries of Visa Platinum credit cardholders, a skilled and professional team of contact center agents are engaged for assisting the cardholder accessible via mobile or telephone at 16474 locally or +8809678016474 globally 24/7. Queries include:

    • Available BDT/USD Credit Limit.
    • Last billed amount
    • Date and amount of last payment
    • Overdue amount (if any).
    • Next payment due date.
    • Transaction inquiries
    • Inquiries of foreign exchange rates.
    • Current interest charges.
    • Change of personal information
    • Opening and closing of USD limit.
    • Confirming Meet & Assist Service

    Immediate Cash Advance Facility

    Visa Platinum credit card have flexible cash withdrawal facility of up to 50% of BDT Credit Limit from any Dhaka Bank ATM and Visa Participating member banks’ ATMs across the country; or 50% of USD Credit Limit from any VISA ATM’s worldwide.

    Supplementary Card

    Dhaka Bank VISA Platinum Cardholder has the opportunity to share the benefits of his/her Card with their near and dear ones by providing supplementary Cards up to a maximum of three for free. The cardholder has got the option to set a spending limit for each of the supplementary Cards. This is perfect for you if you are thinking of giving your children their pocket money with preset spending limit. You can easily setup their spending limit and can also monitor their spending behavior. AII transactions on your supplementary Card will separately be shown on your monthly statement.

    Convenient Payment Option

    The cardholder can enjoy the flexibility of making payment against their monthly bill by selecting any of the following payment options:
    1. Payment of the total amount due.
    2. Payment of only the minimum amount due (5% of your total outstanding or BDT 500 whichever is higher for local currency outstanding and for USD 5% of your total outstanding or USD 25 whichever is higher) and the residual balance can be carried forward to subsequent statements.
    3. Payment of any amount ranging from the minimum amount to the total amount due.

    Auto Debit

    If an account is maintained with any Dhaka Bank branch, the cardholder has the option to pay his/her monthly credit card outstanding (the minimum amount/the total amount due) directly through their bank account under auto debit system.

    Payment through internet Banking
    / Dhaka Bank Go App

    If the cardholder has an internet Banking ID with Dhaka Bank, he/she can log on to their Internet Banking account and pay directly their card bills. Alternatively, they can also make the payment anytime by using Dhaka Bank’s mobile app - Dhaka Bank Go.

    E-Statement Service

    Dhaka Bank Visa Platinum credit cardholders will receive monthly statements through their registered e-mail at free of cost. This is a fast, secure and efficient service, which will conveniently reduce paperwork.

    Transaction Alert

    Dhaka Bank Transaction Alert Service is a very simple, robust and convenient tool to know a credit card transaction details instantly. Dhaka Bank Visa Platinum credit cardholders will automatically be enrolled in the transaction alert service of the Bank and get faster; reliable access to their monthly statements through mobile and e-mail.

    Security Features

    A Dhaka Bank Visa Platinum credit card requires the cardholder to enter the PIN as a tool of the cardholder's personal identification at POS transactions along with ATM cash withdrawal transactions.

    Zero Renewal Fee

    Dhaka Bank Visa Platinum credit card comes with a convenient option where the cardholder does not require to pay the renewal fee every year if they transact with an aggregate minimum value of Tk 200,000 in a year.

    Mileage Points

    Dhaka Bank Visa Platinum credit cardholder earns extra mileage points i.e. 1 Mileage Point for every BDT 75 retail transaction. The accumulated points can be redeemed for a host of privileges including Cash Back

    Year-round
    Entertainment

    There will be promotional gifts, i.e. concert tickets, entry passes, entertainment vouchers for the top Card spenders.

    Fees & Charges

    platinum card
    • Annual Fee:Tk.5,000.00

      Renewal Fee:Tk.5,000.00

      1st Year Fee:50% of Renewal fee (i.e. Tk. 2,500)

      Annual Fee-Supplementary:Free

      Renewal Fee Supplementary :Free up to 2 cards & from 3rd supplementary card-regular fee will apply

      Cash Advance Fee-Local:2.5% (Min Tk. 250)

      Cash Advance Fee-USD:2.5% (Min $5)

      Late Payment Fee-BDT:Tk.750.00

      Late Payment Fee-USD:$12

      Excess Limit Fee-BDT:Tk.750.00

      Excess Limit Fee-USD:$12

      Card Replacement Fee Local/USD:Tk. 500.00

      PIN Replacement Fee Local/USD:Tk. 500.00

      Plastic Fee (During card plasticrenewal):Tk.500

      Transaction Alert Fee (all type of cards):Tk.100 per year

      Limit Enhancement Fee (all type of cards):Tk.200 per instance

    • NID Verification Fee :Tk. 10 or at actual

      CIB Fee:Tk. 100 or at actual

      Card to wallet/Account:1.5% or Tk. 150 whichever is higher

      InstaLoan Processing Fee:1% of Loan Amount

      InslaLoan early settlement Fee:1% of Settlement Amount

      Statement Reprint Fee-Local/USD:Tk. 400.00

      Sales Slip Retrieval Fee-Local:Tk. 400.00

      Sales Slip Retrieval Fee-USD:$7

      Outstation Cheque Collection Fee-Local:Tk.400.00

      Outstation Cheque Collection Fee-USD:$12

      Return Cheque Fee- Local:Tk.750.00

      Return Cheque Fee- USD:$7

      Card Cheque Processing Fee:1.50% or Tk. 150 whichever is higher

      Card Cheque Book Issuance Fee:Tk.200

      Credit Shield Premium:Nominal monthly premium of 35 Paisa for every Tk.100 outstanding dues.

      *15% VAT applicable

    AN IMPORTANT MESSAGE FROM

    EMRANUL HUQ

    MANAGING DIRECTOR & CEO OF DHAKA BANK LIMITED

    Dear Valued Patrons,

    At the very onset, let me express my heartiest gratitude for allowing us to serve you and I also wanted to reach out to you directly with an assurance that Dhaka Bank is fully equipped to support you during this difficult time.

    Last couple of weeks ago we all were living in a peaceful condition, performing our daily tasks freely and perfectly. Entire economy and business environment was also in a good shape, until COVID-19 put a forceful stoppage to the overall life style and economy of the world. We all know that social distancing and cleanliness are the keys to prevent this pandemic. Hence, we urge your conscious effort to limiting public interaction and suspending wherever possible.

    YOUR SAFETY MEANS EVERYTHING TO US
    In this current situation, Dhaka Bank and its employees are beside you where we are fully online, either working from home or at our offices under a robust Business Continuity Plan (BCP) to serve you with limited branch banking and a full-fledged alternate delivery channel services.

    WE WILL TAKE CARE OF YOUR BANKING NEEDS
    Our state of the art Mobile App, Dhaka Bank GO (Click https://bit.ly/2WVfieu) and Internet Banking - Dhaka Bank Direct gives you the freedom of banking online anytime from anywhere. You can check the balance and transfer money to any designated Banks including any Dhaka Bank or bKash Account, make utility bill payments and mobile top-up through our Mobile App and Internet Banking Services. Our ATMs are also running efficiently with availability of sufficient cash for your convenience where you can make cash withdrawals whenever the need arises. Mentionable, the withdrawal of cash from any ATMs within Bangladesh with Dhaka Bank Debit Cards are absolutely free of charges up till April 30, 2020 (Dhaka Bank will bear the cost). Our corporate customers can also use our completely safe and secured online platform Dhaka Bank C-Solution for Payments, Inter Bank Fund Transfers, etc.

    Moreover, to fulfill your urgent requirement, we have a limited no. of branches up and running by ensuring all kinds of precautionary and safety measures for you.

    GET IN TOUCH IF YOU ARE IN EXTREME EMERGENCY
    In case of extreme emergency and facing difficulties in conducting banking transactions, please let us know through our 24/7 Contact Center number 16474 (or, dial +8809678016474 for ISD/Overseas Calls). We are always with you to combat your difficulties.

    WE WILL FREQUENTLY UPDATE YOU
    As you know we are going through a critical phase and the situation is novel to all of us. We are getting lot of new information from various sources everyday about COVID-19 which will be shared at www.dhakabankltd.com.

    Thank you for your trust and continued support to us. I firmly believe that jointly we will be able to combat this situation and win against all the odds.

    Please stay home, stay safe and take care of yourself and family.

    Best regards,

    Emranul Huq
    Managing Director & CEO
    Dhaka Bank Limited

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