$

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

£

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

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Rate last updated: 02/01/2014 11:15:04 AM

Daily Business News Flash June 14, 2022

Resolve complaints seriously

Bangladesh Bank yesterday asked banks to seriously look into and resolve complaints of clients over their financial services so that none faces further hassles. 

The central bank has recently observed that some banks have not looked into client complaints, according to a BB notice. In addition, some lenders have not taken proper action to resolve the complaints, which is why the central bank has ordered laying the utmost importance on it. Banks have been asked to accept complaints by providing an official receipt copy signed by the official concerned, as per the latest BB circular. “The new instruction has been issued to protect clients’ interests and corporate governance in the banking sector,” it said. As per the central bank rule, every bank has to form a complaint cell led by the managing director to resolve the issues. Banks have to resolve a complaint within 10 days. And no bank is allowed to spend more than 45 days to resolve a complaint under any circumstance.

Source: https://www.thedailystar.net/business/organisation-news/news/resolve-complaints-seriously-3046621

Most FDI offers come from China: Bida

Most of foreign direct investment (FDI) proposals had come from China, said Md Sirazul Islam, executive chairman of the Bangladesh Investment Development Authority (Bida). He said this while speaking at the signing ceremony of a Memorandum of Understanding (MoU) between Bida and the Bangladesh China Chamber of Commerce and Industry (BCCCI) in the capital on Monday. Under the agreement, the two organisations will work together to increase foreign investment, especially Chinese investment. Sirazul said in the 2021-22 fiscal year, China was in the first position in the registration for foreign direct investment (FDI) in Bida. China registered for an investment of $770 million. Korea has the second-highest at $161 million. “We can expect a lot more big investments from China,” said Md Sirajul Islam. Recently, a delegation from China expressed interest to invest in the health sector, he further said. He, however, said private investment proposals from China at present are not satisfactory. “Officially, China is one of the biggest partners in the development of Bangladesh. China has been working directly on many of our government projects,” he said. Sirazul said, “We need to tell foreigners that the investment environment in Bangladesh has improved over the last 10 years. If foreigners do not know, they will not invest.” He said the foreign direct investment saw 13% growth in Bangladesh. On the other hand, year-on-year FDI increased 43% worldwide, he said. He said, “Our target is to bring the FDI amount to 3% of our GDP in 2025. It is now below 1%.” Al Mamun Mridha, joint secretary-general of the BCCCI, said more than 700 of their members were working to increase Chinese investment in the country at present. “We want to hold an investment summit in China with the help of Bida,” he said. 

Source: https://www.tbsnews.net/economy/most-fdi-offers-come-china-bida-439222

Local and Global Stock Indices *

Index NameClose ValueValue ChangePercentage Change
DJIA$ 30,516.74
↓ 876.05↓ 2.79 %
FTSE100$ 7,205.81↓ 111.71↓ 1.53 %
Nikkei 225$ 26,515.66↓ 471.78↓ 1.75%

World Commodities *

CommodityClose ValueValue ChangePercentage Change
Crude Oil (WTI)$ 120.84↓ 0.09 ↓ 0.07 %
Crude Oil (Brent)$ 122.15↓ 0.12↓ 0.10%
Gold Spot$ 1,825.88↑ 6.62↑ 0.36%

Major Currencies Exchange Rates Movement in Last Seven Days *

Exchange Rates
USD 1BDT 92.0000
GBP 1BDT 113.3256
EUR 1BDT 96.7748

*World Commodities & Local and Global Stock Indices data are taken from bloomberg.com<

* Exchange Rates are taken from BB website, as on latest update.<

AN IMPORTANT MESSAGE FROM

EMRANUL HUQ

MANAGING DIRECTOR & CEO OF DHAKA BANK LIMITED

Dear Valued Patrons,

At the very onset, let me express my heartiest gratitude for allowing us to serve you and I also wanted to reach out to you directly with an assurance that Dhaka Bank is fully equipped to support you during this difficult time.

Last couple of weeks ago we all were living in a peaceful condition, performing our daily tasks freely and perfectly. Entire economy and business environment was also in a good shape, until COVID-19 put a forceful stoppage to the overall life style and economy of the world. We all know that social distancing and cleanliness are the keys to prevent this pandemic. Hence, we urge your conscious effort to limiting public interaction and suspending wherever possible.

YOUR SAFETY MEANS EVERYTHING TO US
In this current situation, Dhaka Bank and its employees are beside you where we are fully online, either working from home or at our offices under a robust Business Continuity Plan (BCP) to serve you with limited branch banking and a full-fledged alternate delivery channel services.

WE WILL TAKE CARE OF YOUR BANKING NEEDS
Our state of the art Mobile App, Dhaka Bank GO (Click https://bit.ly/2WVfieu) and Internet Banking - Dhaka Bank Direct gives you the freedom of banking online anytime from anywhere. You can check the balance and transfer money to any designated Banks including any Dhaka Bank or bKash Account, make utility bill payments and mobile top-up through our Mobile App and Internet Banking Services. Our ATMs are also running efficiently with availability of sufficient cash for your convenience where you can make cash withdrawals whenever the need arises. Mentionable, the withdrawal of cash from any ATMs within Bangladesh with Dhaka Bank Debit Cards are absolutely free of charges up till April 30, 2020 (Dhaka Bank will bear the cost). Our corporate customers can also use our completely safe and secured online platform Dhaka Bank C-Solution for Payments, Inter Bank Fund Transfers, etc.

Moreover, to fulfill your urgent requirement, we have a limited no. of branches up and running by ensuring all kinds of precautionary and safety measures for you.

GET IN TOUCH IF YOU ARE IN EXTREME EMERGENCY
In case of extreme emergency and facing difficulties in conducting banking transactions, please let us know through our 24/7 Contact Center number 16474 (or, dial +8809678016474 for ISD/Overseas Calls). We are always with you to combat your difficulties.

WE WILL FREQUENTLY UPDATE YOU
As you know we are going through a critical phase and the situation is novel to all of us. We are getting lot of new information from various sources everyday about COVID-19 which will be shared at www.dhakabankltd.com.

Thank you for your trust and continued support to us. I firmly believe that jointly we will be able to combat this situation and win against all the odds.

Please stay home, stay safe and take care of yourself and family.

Best regards,

Emranul Huq
Managing Director & CEO
Dhaka Bank Limited

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