CENTRAL CUSTOMER SERVICE & COMPLAINTS MANAGEMENT CELL (CCS& CMC)
For Any Complain, Please Contact:
Cell No: 01325-095949
Email: complaint.cell@dhakabank.com.bd
Head of CCS & CMC:
- Name : Mr. A.M.M Moyen Uddin
- Designation : Deputy Managing Director & COO
- Phone : 5831 4424-30, Ext. 234
- Fax : 5831 4419
- Email : moyen.uddin@dhakabank.com.bd
Members of the Cell:
- Name : Mr. Md. Fakrul Abedin
- Designation : SEVP & Head of Credit Risk Management
- Cell No : 01730086469
- Phone No : 58314424-30, Ext 271
- Email : fakhrul.abedin1@dhakabank.com.bd
- Name : Mr. M Rezaur Rahman
- Designation : EVP & Head of Human Resources Division
- Cell No : 01708 493 130
- Phone No : 5831 4424-30, Ext 220
- Fax : 5831 4419
- Email : reza.rahman@dhakabank.com.bd
- Name : Mr. H. M. Mostafizur Rahman
- Designation : EVP & Head of Retail Business Division
- Cell No : 01730 006 927
- Phone No : 9117 969, 9117 302 (Dir.) Ext 75021
- Fax : 911 8079
- Email : mostafizur.rahman@dhakabank.com.bd
- Name : Mr. Md. Shaheenul Islam
- Designation : FVP & AML and CFT Division
- Cell No : 01716 107 685
- Phone No : 5831 4424-30, Ext 382
- Fax : 5831 4419
- Email : shaheenul.islam@dhakabank.com.bd
ZONAL CUSTOMER SERVICE & COMPLAINTS MANAGEMENT CELL (ZCS & CMC)
CHATTOGRAM ZONE
Head of the Cell:
- Name : Mr. Nurul Arshad Choudhury
- Designation : : EVP & Regional Head, Chattogram
- Cell No : 01713 066 237
- Phone No : 031-622 131-33, Ext 1701
- Fax No : 031-622-130
- E-mail : nurul.arshad@dhakabank.com.bd
Member of the Cell:
- Name : Mr. Ashit Kumar Chakraborty
- Designation : SAVP & Manager Operations, Anderkilla Branch, Chattogram
- Cell No : 01716 105 854
- Phone No : 031-286 9710-11
- Fax No : 031-286 9713
- E-mail : ashit.kumar@dhakabank.com.bd
SYLHET ZONE
Head of the Cell:
- Name : Mr. Md. Azad Uddin
- Designation : VP & Manager, Laldighirpar Branch, Sylhet
- Cell No : 01712 068 793
- Phone No : 0821-721 119
- Fax No : 0821-721 120
- E-mail : azad.uddin@dhakabank.com.bd
Member of the Cell:
- Name : Mr. Sumon Banik
- Designation : FVP & Manager, Uposhahar Branch, Sylhet
- Cell No : 01712 254 833 & 01713204918
- Phone No : 0821-710 443
- Fax No : 0821-710 371
- E-mail : sumon.banik@dhakabank.com.bd
KHULNA ZONE
Head of the Cell:
- Name : Mr. A. F. M Mahmudur Rahman
- Designation : AVP & Manager, KDA Avenue Branch, Khulna
- Cell No : 01713 293 933
- Phone No : 041-721 437, 730 075
- Fax No : 041-283 3987
- E-mail : rahman.mahmudur@dhakabank.com.bd
Member of the Cell:
- Name : Mr. Muhammad Firoz Haidar
- Designation : AVP & Manager-Operations, KDA Avenue Branch, Khulna
- Cell No : 01755 533 329
- Phone No : 041-721 437, 730 075
- Fax No : 041-283 3987
- E-mail : feroz.haider@dhakabank.com.bd
RAJSHAHI ZONE
Head of the Cell:
- Name : Mr. Md. Faruque Ahmmed
- Designation : VP & Manager, Rajshahi Branch, Rajshahi
- Cell No : 01708 133 906
- Phone No : 0247-812 330
- Fax No : 0247-812 331
- E-mail : raruque.ahmmed@dhakabank.com.bd
Member of the Cell:
- Name : Mr. Mohammad Samiul Haque
- Designation : AVP & Manager Operations Rajshahi Branch, Rajshahi
- Cell No : 01755-533328
- Phone No : 0721-812 330
- Fax No : 0721-812 331
- E-mail : samiul.haque@dhakabank.com.bd
BOGURA ZONE
Head of the Cell:
- Name : Mr. Md. Wajed Ali
- Designation : FVP & Manager, Bogura Branch, Bogura
- Cell No : 01713 066 331
- Phone No : 051-69 813
- Fax No : 051-69 815
- E-mail : wajed.ali@dhakabank.com.bd
Member of the Cell:
- Name : Mr. Md. Moshiur Rahman
- Designation : SAVP & Manager Operations, Bogura Branch, Bogura
- Cell No : 01844150535
- Phone No : 051-69 813
- Fax No : 051-69 815
- E-mail : moshiur.rahman @dhakabank.com.bd
BARISHAL ZONE
Head of the Cell:
- Name : Mr. Md. Hamidullah
- Designation : FVP & Manager, Barishal Branch, Barishal
- Cell No : 01730 357 749
- Phone No : 0431-61 772
- Fax No : 0431-61 644
- E-mail : md.hamidullah@dhakabank.com.bd
Member of the Cell:
- Name : Mr. Md. Hasanuzzaman
- Designation : AVP & Manager Operations, Barishal Branch, Barishal
- Cell No : 01755 632 360
- Phone No : 0431-61 772
- Fax No : 0431-61 644
- E-mail : md.hasanuzzaman@dhakabank.com.bd
RANGPUR ZONE
Head of the Cell:
- Name : Mr. A N M Azam Mehrab
- Designation : SAVP & Manager, Rangpur Branch, Rangpur
- Cell No : 01713 202 662
- Phone No : 0521-61 496
- Fax No : 0521-61 494
- E-mail : azam.mehrab@dhakabank.com.bd
Member of the Cell:
- Name : Mr. Soheb Ahmed
- Designation : AVP & Manager Operations, Rampur Branch, Rangpur
- Cell No : 01755 630 156
- Phone No : 0521-61 496
- Fax No : 0521-61 494
- E-mail : ahmed.soheb@dhakabank.com.bd
MYEMENSINGH ZONE
Head of the Cell:
- Name : Mr. Hamimur Rahman
- Designation : SAVP & Manager, Myemensingh Branch, Myemensingh
- Cell No : 01708 133 924
- Phone No : 091-54 054, 091-54 055
- Fax No : 091-54 053
- E-mail : hamimur.rahman@dhakabank.com.bd
Member of the Cell:
- Name : Mr. Md. Abdul Kader
- Designation : PO & Manager Operations, Myemensingh Branch, Myemensingh
- Cell No : 01841 035 641
- Phone No : 091-54 054, 091-54 055
- Fax No : 091-54 053
- E-mail : abdul.kader1@dhakabank.com.bd
