$

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

€

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

£

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

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Rate last updated: 02/01/2014 11:15:04 AM

Overseas: +8809678016474 For Help Local: 16474

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Dhaka Bank to bKash Fund Transfer by using
Dhaka Bank Go – the mobile app

Preparation

1. Dhaka Bank Account (You need one Dhaka Bank Account to use Dhaka Bank Go- mobile app)

2. Dhaka Bank Mobile App (Dhaka Bank Go) v.1.4.9 (Jun 28, 2018) or later versions

3. bKash Account (bKash number of yours or beneficiary’s to whom you need to transfer fund). Please note you can transfer fund only in personal bKash Accounts and not in merchant / agent accounts.

Important note: If you have not installed ‘Dhaka Bank Go’ in your mobile device, please install it from Google Play Store or Apple App Store. If you have installed already, please ensure your ‘Dhaka Bank Go’ app is updated. You need one Dhaka Bank Account to use Dhaka Bank Go- mobile app.

Step-by-step Process

Frequently Asked Questions (FAQ)

This service will allow Dhaka Bank account holders to transfer fund to any bKash account using the mobile application – Dhaka Bank Go. Dhaka Bank account holders will use the mobile app by logging-in with mobile number & T-Pin and perform the transfer securely. Very soon the similar facility will be available in internet banking platform (known as Dhaka Bank Direct Banking). The fund transfer will take place instantly and after successful transaction, both bKash and Dhaka bank account holders will receive notifications.

How can I avail this service?

If you are current or savings account holder (retail client) of Dhaka Bank, you easily can avail this service. You just need to have :

  • T-Pin, which you can easily generate by contacting Dhaka Bank Call Center (16474)
  • Mobile App, which you can download from the app store

Using the mobile app, you can transfer fund from your Dhaka Bank Account to any valid bKash account(s). You will be able to load fund in your own bKash Account or, in the bKash accounts of your friends & family.

Is there any way of availing this service apart from Mobile App?

Yes, the service is also available in the bank’s internet banking platform – Dhaka Bank Direct Banking (https://ib.dhakabank.com.bd/). The clients will be able to easily transfer money to bKash Account(s) by logging into internet banking.

How can the bKash account(s) be added into my mobile app?

You need to add valid bKash account(s) as beneficiary into the mobile app before you can transfer fund. You need to go: Log-in Mobile App > Fund Transfer > Transfer to MFS > Add MFS Payee A/C

The detail process is available in Dhaka Bank’s website (http://www.dhakabankltd.com/bkash)

How many bKash Account can be added for transferring funds?

At a time, total 10 bKash Accounts can be added. But you can change the added accounts in Payee Account Management screen of the mobile app.

What type of bKash Account can be added for transferring funds?

You can transfer fund only in personal bKash Accounts and not in merchant accounts / agent accounts.

How do I transfer fund to bKash account?

The detail process is available in Dhaka Bank’s website (http://www.dhakabankltd.com/bkash)

Will I receive fund instantly in my bKash account?

Yes, if your bKash account is active and valid, you will receive fund instantly using this facility.

Will the bKash account holder receive any confirmation after receiving fund?

Yes, the bKash account holder will receive SMS notification from bKash. A sample SMS is shown below:


Is there any charge for this service?

No, there is no charge for transferring fund or to receive fund using this service.

Do the bank account and bKash customer account need to be linked?

No, there is no linkage of Dhaka Bank Account and bKash Account. Using this facility, you will be able to load fund in your own bKash Account or, transfer in the bKash accounts of your friends & family.

Are there any limits for this fund transfer?

There are 2 types of limit: one is for Bank Account where the fund is being debited and another is for bKash Account where ‘Cash in’ limit will apply

  • For debiting the Bank Account, BEFTN transfer limit is applicable, which is currently Tk.100,000 per day.
  • For any bKash account, this will be treated as a ‘Cash In’ transaction, so ‘Cash In’ limits will be applicable.
Transaction TypeMaximum Number of TransactionsAmount Per TransactionMaximum Amount
Per DayPer MonthMinimum (Tk.)Maximum (Tk.)Per Day (Tk.)Per Month (Tk)
Cash Ini. Cash In via agent
ii. Cash In via bank transfer		5255030,00030,000200,000

Please note your limit of ‘Cash In via bank transfer’ will be merged with ‘Cash In via agent’. So, the above table shows your total limit as a whole. Please visit here to know the updated bKash limits:
https://www.bkash.com/support/tariff-limits/limits

Why the bKash customer may not receive funds?
  • If the bKash account is not in Active status
  • If the bKash account is not eligible to receive funds
  • If the bKash account has reached the highest limit of ‘Cash In’ transaction per day or per month
How this transaction will reflect in bank account statement?

EFT:MFS: (bKash Account): bKash Transfer

How this transaction will reflect in bKash account statement?

For USSD and App it will show as ‘Deposit from iBanking’

What if I have mistakenly credited a wrong bKash account?

Please ensure cautions when you are going to add beneficiary (i.e. bKash Accounts). Please re-check the account number you use to transfer fund. Fund transferred mistakenly is in the recipient’s ownership and discretion and neither the Bank nor bKash holds any responsibility in this regard.

For bKash Account related query, where do I contact?

For bKash account related issues, you can call 16247 or approach bKash centers or, send e-mail to support@bkash.com

For Dhaka Bank account related query, where do I contact?

Please reach Dhaka Bank Call Center by dialing 16474 (from overseas: +8809678016474) or email helpdesk@dhakabank.com.bd

AN IMPORTANT MESSAGE FROM

EMRANUL HUQ

MANAGING DIRECTOR & CEO OF DHAKA BANK LIMITED

Dear Valued Patrons,

At the very onset, let me express my heartiest gratitude for allowing us to serve you and I also wanted to reach out to you directly with an assurance that Dhaka Bank is fully equipped to support you during this difficult time.

Last couple of weeks ago we all were living in a peaceful condition, performing our daily tasks freely and perfectly. Entire economy and business environment was also in a good shape, until COVID-19 put a forceful stoppage to the overall life style and economy of the world. We all know that social distancing and cleanliness are the keys to prevent this pandemic. Hence, we urge your conscious effort to limiting public interaction and suspending wherever possible.

YOUR SAFETY MEANS EVERYTHING TO US
In this current situation, Dhaka Bank and its employees are beside you where we are fully online, either working from home or at our offices under a robust Business Continuity Plan (BCP) to serve you with limited branch banking and a full-fledged alternate delivery channel services.

WE WILL TAKE CARE OF YOUR BANKING NEEDS
Our state of the art Mobile App, Dhaka Bank GO (Click https://bit.ly/2WVfieu) and Internet Banking - Dhaka Bank Direct gives you the freedom of banking online anytime from anywhere. You can check the balance and transfer money to any designated Banks including any Dhaka Bank or bKash Account, make utility bill payments and mobile top-up through our Mobile App and Internet Banking Services. Our ATMs are also running efficiently with availability of sufficient cash for your convenience where you can make cash withdrawals whenever the need arises. Mentionable, the withdrawal of cash from any ATMs within Bangladesh with Dhaka Bank Debit Cards are absolutely free of charges up till April 30, 2020 (Dhaka Bank will bear the cost). Our corporate customers can also use our completely safe and secured online platform Dhaka Bank C-Solution for Payments, Inter Bank Fund Transfers, etc.

Moreover, to fulfill your urgent requirement, we have a limited no. of branches up and running by ensuring all kinds of precautionary and safety measures for you.

GET IN TOUCH IF YOU ARE IN EXTREME EMERGENCY
In case of extreme emergency and facing difficulties in conducting banking transactions, please let us know through our 24/7 Contact Center number 16474 (or, dial +8809678016474 for ISD/Overseas Calls). We are always with you to combat your difficulties.

WE WILL FREQUENTLY UPDATE YOU
As you know we are going through a critical phase and the situation is novel to all of us. We are getting lot of new information from various sources everyday about COVID-19 which will be shared at www.dhakabankltd.com.

Thank you for your trust and continued support to us. I firmly believe that jointly we will be able to combat this situation and win against all the odds.

Please stay home, stay safe and take care of yourself and family.

Best regards,

Emranul Huq
Managing Director & CEO
Dhaka Bank Limited

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