TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK


TT-Clean: 77.1 | TK BC-Selling: 78.1
TK OD-Sight: 76.88 TK | TC-Selling: 78.1 TK

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Rate last updated: 02/01/2014 11:15:04 AM

Bangladesh walks a historic Digital Path – Mobile Remittance launched for the first time in the country.

April 13, 2010 – A historic milestone for Bangladesh as international remittance took a turn towards the future today with the launch of Mobile remittance, a first ever for Bangladesh as well as South Asia. Dhaka Bank Ltd (DBL) and country’s 2nd largest mobile operator Banglalink jointly launched the service at a city hotel. Bangladesh Bank Governor Dr. Atiur Rahman formally inaugurated the service.

The launched service is working through a “Bank led” model whereby Dhaka Bank Ltd will offer mobile wallet accounts to the mass through banglalink and will ensure the business processes are in line with the financial regulations of the country. Dhaka Bank Ltd will also act as the cash custodian for Mobile Wallet users. Banglalink will be the information carrier and platform manager along with ensuring cash point roll out and connectivity.

Through this service, Dhaka Bank Ltd will use Banglalink’s payment management platform and communication network to introduce a highly secured, convenient, reliable, fast and cost-effective remittance system. Banglalink distribution outlets will be used as Remittance disbursement cash points for the remittances sourced by the banks. The service will also reduce the transfer time from the existing 4-5 days to just 1 day. The service will be initially launched in Dhaka and will be available Nationwide within one month.

For the beneficiaries who have Banglalink mobile connections, they will be able to open mobile wallet accounts at Dhaka Bank selected Banglalink mobile remittance points by submitting necessary identity documents and account opening forms. Mobile wallet account holders can receive the remittance directly in their mobile wallet account created with the bank. Once the wallet account is credited, wallet account holders can receive partial or full disbursement from the cash points.

If the beneficiaries do not have Banglalink mobile connections, they can still receive the remittance from overseas by receiving a secured and unique transaction reference number which is forwarded to them by the sender. In that case, the beneficiaries have to go to the cash points with proof of identification and request for the disbursement by submitting the Transaction Reference Number, the exact amount. The beneficiaries can receive remittance disbursement from any of the designated banglalink mobile remittance points soon to be rolled out all over the country.

The rural population which is the major beneficiary of the earnings of migrant workers will benefit immensely, the service being available to the rural masses due to Banglalink’s network coverage, extensive distribution channel and its nationwide service points. It may be mentioned that more than 90 percent of the population do not have access to regular banking facilities whereas some 35 Lac migrant workers contribute around Tk. 70,000 crore annually to the national economy, the largest source of foreign currency earnings in Bangladesh.

With this service, Dhaka Bank Ltd has moved a step closer to the government’s vision of a Digital Bangladesh as the service will add value to the rural population in terms of increased reach, reduced costs, convenience and speed.




Dear Valued Patrons,

At the very onset, let me express my heartiest gratitude for allowing us to serve you and I also wanted to reach out to you directly with an assurance that Dhaka Bank is fully equipped to support you during this difficult time.

Last couple of weeks ago we all were living in a peaceful condition, performing our daily tasks freely and perfectly. Entire economy and business environment was also in a good shape, until COVID-19 put a forceful stoppage to the overall life style and economy of the world. We all know that social distancing and cleanliness are the keys to prevent this pandemic. Hence, we urge your conscious effort to limiting public interaction and suspending wherever possible.

In this current situation, Dhaka Bank and its employees are beside you where we are fully online, either working from home or at our offices under a robust Business Continuity Plan (BCP) to serve you with limited branch banking and a full-fledged alternate delivery channel services.

Our state of the art Mobile App, Dhaka Bank GO (Click https://bit.ly/2WVfieu) and Internet Banking - Dhaka Bank Direct gives you the freedom of banking online anytime from anywhere. You can check the balance and transfer money to any designated Banks including any Dhaka Bank or bKash Account, make utility bill payments and mobile top-up through our Mobile App and Internet Banking Services. Our ATMs are also running efficiently with availability of sufficient cash for your convenience where you can make cash withdrawals whenever the need arises. Mentionable, the withdrawal of cash from any ATMs within Bangladesh with Dhaka Bank Debit Cards are absolutely free of charges up till April 30, 2020 (Dhaka Bank will bear the cost). Our corporate customers can also use our completely safe and secured online platform Dhaka Bank C-Solution for Payments, Inter Bank Fund Transfers, etc.

Moreover, to fulfill your urgent requirement, we have a limited no. of branches up and running by ensuring all kinds of precautionary and safety measures for you.

In case of extreme emergency and facing difficulties in conducting banking transactions, please let us know through our 24/7 Contact Center number 16474 (or, dial +8809678016474 for ISD/Overseas Calls). We are always with you to combat your difficulties.

As you know we are going through a critical phase and the situation is novel to all of us. We are getting lot of new information from various sources everyday about COVID-19 which will be shared at www.dhakabankltd.com.

Thank you for your trust and continued support to us. I firmly believe that jointly we will be able to combat this situation and win against all the odds.

Please stay home, stay safe and take care of yourself and family.

Best regards,

Emranul Huq
Managing Director & CEO
Dhaka Bank Limited