Dhaka Bank Lounge Key

The Lounge Key program, Associate Plus will give Dhaka Bank Islamic credit cardholders access to 1000 airport lounges when they travel abroad. Cardholders can gain swift access to the lounge by simply presenting the credit card instead of having to carry an additional Priority Pass card:

Features:

• No need for an extra card
• Cardholder can enjoy special privilege at retail & dining outlets at the airport.
• Through the Lounge Key App, an Islamic cardholder can view his/ her latest status of airport lounge access.
• As a Dhaka Bank Islamic Credit Cardholder the primary and/ or supplementary cardholder will be charged USD 27 per person or at actual of lounge charge.
• Any guest the cardholder takes into the lounge will be charged USD 27 per person per visit or at actual of lounge charge.

Complimentary Access
to Balaka Lounge, Dhaka

• 04 visit free for the cardholder only in a year.
• Any guest the cardholder takes into the lounge will be charged at TK. 2000 per visit.

FAQ

Credit Shield

Benefits for Dhaka Bank credit card holders

"Credit Shield Program" is a Quintuple Benefit Insurance Plan for Dhaka Bank Islamic cardholders. Under this plan the cardholder can enjoy valuable coverage at a nominal monthly premium of 35 Paisa for every Tk. 100 of outstanding dues on their card. ln the event of death or permanent total disability the entire dues on the cardholders outstanding will be waived and additionally the cardholder or his/her successor will receive the following compensation:

• Accidental Death: 100% card outstanding due will be settled; additionally, 3 times of the outstanding due will be provided to the successors.
• Death due to sickness: 100% card outstanding due will be settled, additionally 100% of the outstanding due amount will be provided to the successors.
• Critical illness: ln the event of being diagnosed with any of the 13 critical diseases' 50% of last month outstanding due will be compensated to the cardholders account.
• The maximum value of the total benefit will not exceed Tk40,00,000 (forty lac).

The monthly premium will be charged to the cardholders account and appear on their monthly statement as proof of payment of premium for the coverage. The insurance coverage will follow the Takaful concept of insurance premium.

Card Cheque

Dhaka Bank Card Cheque brings convenience, flexibility, to our valued cardholder and enables them to make the payment through account payee cheque from their available limit on their credit card. There are some places where credit card cannot be used to make payment for example house rent, insurance premium etc. but a card cheque can be used to make the payments. Card cheque will be very much convenient to meet the below purposes.

• Cardholders are able to make payments (Account payee only) to any person or organization of their choice. This is useful for making payments where credit card cannot be used. The first cheque book issued to cardholders is free of cost.
• The payment will be credited to other party A/c through A/C payee cheque.
• It is safe and secure. The cheque will be passed through clearing department, checking all the basic features.

Round the year Buy 1 Get 1 facility

Dhaka Bank Islamic card comes with exclusive fine dining facilities. The cardholder will enjoy round the year Buy One Get One free facility at renowned hotels & restaurants within Bangladesh. During festive seasons/events such as Ramadan, Cardholders will be able to enjoy Buy One Get One free facility at some of the top tier hotels such as Le Meridian, The Westin Dhaka, Amari Dhaka, etc.

Special payment privilege at Merchant Points

Dhaka Bank Islamic cardholders can enjoy special privileges on transaction amount on products and services at our partner outlets. The privilege in turn allow the cardholders to save money or shop more with the same amount they are spending now. Less or more — choice is yours. Spending has never been so great

OTP/2FA for e-com Transactions

Every time a cardholder does online shopping with Islamic Card on a website/ mobile app which supports OTP service, a password will be sent to their mobile number or email address which are registered with the Bank. The cardholder’s online transactions will only be successful upon providing the correct OTP. Therefore Dhaka Bank cards are now enabled for online transactions and more protected over the online space.

Great Discounts

Dhaka Bank Islamic credit cardholders can enjoy discounts on products and services at our partner outlets. The discounts in turn allow the cardholder to save money or shop more with the same amount they are spending now. Less or more – choice is yours. Spending has never been so great.

Discount Partners

DHAKA BANK SWIPE IT
offer with ZERO interest

Enjoy the flexibility to buy high value items with Dhaka Bank Islamic credit card and conveniently pay in monthly installments without any profit for deferring the payment.

Personalized
24/7 Customer Service

For handling customer queries of Islamic cardholders, a skilled and professional team of contact center agents are engaged for assisting the cardholder accessible via mobile or telephone at 16474 locally or +8809678016474 globally 24/7. Queries include:

• Available BDT/USD Credit Limit.
• Last billed amount
• Date and amount of last payment.
• Unpaid bill amount (if any) & next payment due date.
• Inquiries regarding transaction and foreign exchange rates
• Current card charges.
• Change of personal information
• Opening and closing of USD limit.
• Confirming Meet & Assist Service
• Green PIN service and more.

Immediate Cash Advance Facility

Islamic card have flexible cash advance service of up to 50% of BDT Credit Limit from any Dhaka Bank ATM and Participating member banks! ATMs across the country; or 50% of USD Credit Limit from any Visa & MasterCard ATM’s worldwide.

Supplementary Card

Dhaka Bank Islamic Credit Cardholder has the opportunity to share the benefits of his/her Card with their near and dear ones by providing supplementary cards. The cardholder has got the option to set a spending limit for each of the supplementary cards. This is perfect for you if you are thinking of giving your children their pocket money with preset spending limit. You can easily setup their spending limit and can also monitor their spending behavior. All transactions on your supplementary card will separately be shown on your monthly statement.

Convenient Payment Option

The cardholder can enjoy the flexibility of making payment against their monthly bill by selecting any of the following payment options:
1. Payment of the total amount due.
2. Payment of only the minimum amount due (5% of your total outstanding or BDT 500 whichever is higher for local currency outstanding and for USD 5% of your total outstanding or USD 25 whichever is higher) and the residual balance can be carried forward to subsequent statements.
3. Payment of any amount ranging from the minimum amount to the total amount due.

Auto Debit

If an account is maintained with any Dhaka Bank branch, the cardholder has the option to pay his/her monthly card outstanding (the minimum amount/the total amount due) directly through their bank account under auto debit system.

Payment through internet Banking
/ Dhaka Bank Go App

With Dhaka Bank’s mobile app - Dhaka Bank Go, the cardholder can pay their card bills directly. Alternatively, if the cardholder has an internet Banking ID with Dhaka Bank, he/she can log on to their Internet Banking account and enjoy such services. Therefore, with Dhaka Bank Go/Internet Banking payments can be made anytime from anywhere.

E-Statement Service

Dhaka Bank Islamic Credit cardholders will receive monthly statements through their registered e-mail at free of cost. This is a fast, secure and efficient service, which will conveniently reduce paperwork.

Transaction Alert

Dhaka Bank Transaction Alert Service is a very simple, robust and convenient tool to know a credit card transaction details instantly. Dhaka Bank Islamic cardholders will automatically be enrolled in the transaction alert service of the Bank and get faster, reliable access to their monthly statements through mobile and e-mail.

Security Features

A Dhaka Bank Islamic credit card requires the cardholder to enter the PIN as a tool of the cardholders’ personal identification at POS transactions along with ATM cash withdrawal transactions. For online transactions, CVV number needs to be provided which then will be validated by an OTP. If any of the information do not match, the online transaction will decline.

Zero Renewal Fee

Dhaka Bank Islamic credit card comes with a convenient option where the cardholder does not require paying the renewal fee every year if they transact for 18-times at any POS/ online merchants or make an aggregate minimum value of Tk. 100,000 amount of transaction in a year.

Mileage Points

Dhaka Bank Islamic cardholder also earns mileage points i.e. 1 Mileage Point for every Tk. 75 retail transaction. The accumulated points can be redeemed for a host of privileges including Cash Back.

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with interest free installment purchase program

Enjoy the flexibility to buy high value items with Dhaka Bank Islamic credit card and conveniently pay in monthly installments without any profit for deferring the payment.

WalletTransfer

Customers can enjoy balance transfer or transaction from the Islamic Credit Card to his/ her mobile wallet.

Sanction Terms

All terms & conditions, fees & charges, MCC restrictions and all other card policies are to be mentioned with the credit card application form.